If your account is not above 13, but you yourself are above 13, you would need to contact Roblox to fix the problem with verification proof, or you would need to make an account over 13. This is not only extremely frustrating when trying to play with friends, but also for me as a streamer when many of my audience members were not able to join me because their account was restricted from joining the VIP server I paid for, with nothing that I could do about it. I want to mention again that this is not something I decided, but rather a result of Roblox's incompetent decisions. However, if you have made sure your account is over 13, you should have account restrictions disabled, as the screenshot below shows. In the most frequent scenario, if you set your account to under 13, Roblox will restrict you from joining no matter what changes you set below. To be clear, the VIP server is open to everyone, but Roblox has added restrictions that prevent some users from joining. However, it is important to keep in mind that your renewal time will not be extended for this period of inactivity and will still renew or expire on the originally scheduled date.If you want to join the Jailbreak VIP Server and receive any error, such as error 524 or "not authorized to join," you need to make sure that you have restrictions turned off so that you can join the VIP server without any problems.
What happens if I don't have enough Robux on the renewal date? Note: You will still get to use your server for the remainder of the month that you have already paid for, but it will expire at the end of this time. Click Cancel Payments on the confirmation window for the subscription to be cancelled.To cancel your monthly charge, click the green Active icon next to Subscription Status.Navigate to your server for the experience.To cancel your VIP server, read the How do I cancel my VIP server section below.
If you don't want your server to renew, this can be done at any time before its renewal date.The monthly renewal fee will be taken out of your Robux balance automatically, so you don't need to worry about forgetting to renew every month. You will be charged when you make the purchase and again every month to keep it active.Private Server prices are set by the experience's developer.How do Server Subscriptions work and how much do they cost? How do private servers subscriptions work? Users under the age of 13 are restricted to joining only friends' servers or no private servers at all depending on the behavior specified in their privacy and parental control settings.You can also turn access to the server on and off as well as cancel your subscription for the server.You can rename the server, adjust who can play in it including up to 50 individual users or allowing your friends list, and even create a link to your server.From the purchase notification window or by selecting Configure from the Menu button (looks like three dots) for the server on the Servers tab, you can get to the configuration page.Once you've purchased, you will be able to configure the server right away or later.Read the subscription agreement. Once you have read over all of the information on the box and chosen the perfect name, you can finish the purchase by clicking Buy Now. To create a new one, click the Create Private Server button.If you see any, you can go ahead and play right away! It will display any servers that you have created or are a part of. If this feature has been turned on, you will see a section entitled Private Servers.Click on the Servers tab on the experience's details page.How do I create and change my server? How do I create one? If the experience creator has enabled private servers on their experience, you can use Robux to purchase a private server you can enjoy with friends you invite.